ABOUT THIS ROLE
When a community member searches for a volunteer opportunity, they need to find clear, accurate, complete listings that help them find the right role for them. As the Data & Listing Quality Control Volunteer, you’re the person who helps make that happen — quietly, carefully, and from the comfort of wherever you do your best work.
This is one of our most flexible volunteer roles as it’s entirely remote and entirely self-scheduled. No commute, no set hours, no office to report to. If you’re someone who loves getting the details right and takes quiet pride in things being done well, this role was made for you.
WHAT YOU’LL DO
Work with the Executive Director to help shape the QC checklist and review process. Your perspective as a fresh set of eyes will be genuinely valuable from day one
Review nonprofit profiles on the Get Connected platform to make sure each organization is fully and accurately represented — including contact details, descriptions, logos and photos
Review volunteer opportunity listings to confirm the details a potential volunteer would need are included, such as dates, times, location, requirements, and a clear description of what they’d be doing
Give each listing a quick searchability check, making sure opportunities are categorized and tagged in ways that help the right volunteers find them
When something needs attention, reach out to the partner organization using a provided communication template for a friendly nudge with helpful information.
Keep a simple log of what you’ve reviewed and any follow-ups in progress
Share any patterns or recurring gaps you notice with the Executive Director to help improve the onboarding process over time
Know we are here to support you every step of the way.
WHAT WE’RE LOOKING FOR
Someone who genuinely enjoys getting the details right — this role is a great fit if you’re the kind of person who notices what’s missing and finds satisfaction in tidying it up
A warm, clear written communicator
Comfortable working independently and staying organized, though you’ll always have support when you need it
At ease navigating online platforms — no prior experience with volunteer management software needed, just a willingness to learn
A kind and patient approach when following up with partner organizations — everyone is doing their best, and a little grace goes a long way
SKILLS & EXPERIENCE (not required but helpful)
TIME COMMITMENT
This role is fully flexible and self-scheduled — there are no set hours or required shifts. We estimate the ongoing commitment averages about 2–4 hours per month. Work at your own pace, on your own schedule, from wherever you’re most comfortable.
This role is fully remote. Everything you need — the platform, the QC checklist, the communication templates, and your point of contact at VLL — is accessible from your laptop or device. No commute. No set schedule. Just meaningful, flexible work you can fit into your life.
Note: Before you review your first listing, you’ll receive a full orientation to the Get Connected platform and VLL’s review standards. Communication templates will be provided for any outreach to partner organizations, so you’ll never be starting from scratch. And the Executive Director is always available if something comes up that you’re not sure how to handle.
WHAT YOU’LL GAIN
Hands-on familiarity with a leading volunteer management platform and the nonprofit landscape across New Hanover County
Experience in data quality, nonprofit communications, and platform operations
The satisfaction of knowing the hub’s public-facing quality is something you helped build and maintain
A verified volunteer record and recognition as a founding volunteer team member
